Most companies treat growth strategy as a conversation for the owner's office. ACE Peer Groups exist because that assumption holds businesses back.
This August's ACE Team Development session — led by Chris Psencik and Jason New — was built entirely around that idea. The topic: how teams win and keep commercial maintenance accounts. This isn’t just theory, but the real, tactical version of how to prioritize new business when clients’ needs take every hour of the day, how to win on relationships instead of price, and how to know when an account isn't worth renewing.
"It's not something you do in your spare hour," Jason New told the group. Commercial maintenance runs on an 18-month sales cycle and without dedicated ownership, that timeline slowly fades, and so does that momentum.
The virtual session also covered practical contract strategies for protecting margin at renewal time. It’s the kind of tactical details the teams of ACE Peer Group members walked away with, ready to use in their day to day.
Why ACE Team Development Exists
This is what elevates membership in ACE Peer Groups: it's not a one-time webinar, they're monthly, dedicated development for the people who face clients the most.
Real business development happens when the whole team gets smarter, not just the owner.